PRIVACY POLICY

Seal Security respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services, whether online, through our website, or in person.

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1. Information We Collect

We may collect personal information from you when you interact with our services, such as:

• Personal Identification Information: Name, phone number, email address, physical address, ID number, and other contact details.

• Payment Information: Billing details and payment method data when you make a transaction.

• Service Usage Data: Information about how you interact with our services, such as service requests, incident reports, and communication records.

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2. How We Use Your Information

We use your information for various purposes, including:

• Providing Security Services: To fulfil our contract with you and offer security solutions like armed response, surveillance, and monitoring.

• Communication: To contact you about service updates, billing inquiries, and to respond to your requests.

• Security and Safety: To ensure the effectiveness and security of our services and protect your property and our staff.

• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from government authorities.

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3. How We Protect Your Information

We take the security of your personal data seriously. We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes:

• Using encryption and secure communication methods.

• Restricting access to your personal data to authorized personnel only.

• Regular security checks of our systems.

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4. Sharing Your Information

Seal Security may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your data with trusted partners to provide specific services (e.g., payment processors or data storage).

• Legal Compliance: We may disclose your information if required by law, legal processes, or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

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5. Retention of Data

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer needed, it will be securely deleted or anonymized.

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6. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal data we hold about you.

• Correct Your Information: Update or correct any inaccuracies in your personal data.

• Delete Your Information: Request the deletion of your personal data, subject to certain legal conditions.

• Withdraw Consent: If we process your information based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below.

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7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience with our website and services. These technologies help us analyze traffic, personalize content, and improve the functionality of our site. You can manage your cookie preferences through your browser settings.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

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9. Changes to This Privacy Policy

Seal Security reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated "Effective Date." We encourage you to periodically review this policy to stay informed about how we protect your data.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Seal Security
Phone: 044 050 3701
Email: info@sealsec.co.za
Address: 140 Merriman Street, George, Western Cape, or Unit 5, Broadway Business Park, Strand, Cape Town, Western Cape

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By using our services, you agree to the terms outlined in this Privacy Policy.